Policies

Liability
  1. Jay & Joy Cakes and More ​is not responsible for bodily injury, property, or consequential damage, which may result from services. 
  2. Jay & Joy Cakes and More ​is not responsible for any damage to the cake or shortage of cake caused by anyone NOT employed by ​Jay & Joy Cakes and More​ . 
  3. Jay & Joy cakes and more ​will not deliver a cake if payments have not been paid in full. (weeding and sweet 15,16)
*Fulfillment of Purchases or contract 
  1. Jay & Joy Makes and More ​is not responsible for any delay or inability to deliver based on accidents, natural disasters, transportation issues OT inclement weather, illness, death, labor troubles, delay in supplies, disputes or strikes, or any other circumstance beyond ​Jay & Joy cakes and more​ control. 
  2. If Jay & Joy cakes and more​ has been completed the cake but it can’t be delivered due to uncontrollable circumstances, the Client will be refunded the amount of  ​Jay & Joy cakes and more, ​charged for the delivery, and the client will need to come and pick up the cake. 
  3. If the Client picks up the cake,​ ​ ​Jay & Joy cakes and more no longer assumes any responsibility for damage caused to it.  
*Postponement or Cancellations 
  1. The Client must notify ​Jay & Joy cakes and more​ if there is a change in the event date,  At least 3 weeks before the booked day.
  2. If the postponement occurs 30 days prior to the event, the Client will be charged a  penalty fee of $50.00 depending on whether I have the day available.
  3. If for ANY reason a cancellation occurs, (this also applies to any Natural disaster)  the only thing clients can do, is change the days of the actual cake activity.  Or use your initial payment as a credit for another activity. Not including taxes. No money back, on less the owner take another decision. {Limarys Sanchez}, and this applies to any type of cake, wedding, birthday; etc.
Changes to Order
  1. Any changes will be made on purchase cakes or signed contracts. The only way Jay & Joy Cake and More will be accepted is a difference on your order if submitted 30 days in advance. 
  2. Any changes after this contract are signed or the cake is purchased online, need to be approved by Jay & Joy Cakes and More owner, Limarys Sanchez; and will have an extra $50.00 charge.
Short Notice Surcharge: 
  1. Orders placed with 3 days or less notice are subject to a 25% surcharge of the total cost. Designs may be limited.  Subject to availability.